Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Erica Kelly

Erica Kelly

March 6, 2026

5  out of  5
rating by Erica Kelly
"Always easy to work with and answers all my questions"
Profile photo of Daniel Bradford

Daniel Bradford

March 5, 2026

5  out of  5
rating by Daniel Bradford
"Jennifer Schomburg, was very pleasant to speak to on the phone. She was extremely professional and kind when I dealt with her over the phone. She responds quickly to emails and has a great attitude!"
We responded:
"Thank you so much for your review!!! It means the world to us! "
Profile photo of Jordan Carroll

Jordan Carroll

March 5, 2026

5  out of  5
rating by Jordan Carroll
"I have used Alan Murphy for over 20 years at this point, and they have always been extremely helpful and quick."
We responded:
"Jordan, thank you so much for your review!! We appreciate your business and loyalty!! "
Profile photo of Adreana Delgado

Adreana Delgado

March 3, 2026

5  out of  5
rating by Adreana Delgado
"Always helpfull!"
We responded:
"Thank you for your review! We appreciate you!"
Profile photo of Kim Crumbley

Kim Crumbley

February 24, 2026

5  out of  5
rating by Kim Crumbley
"Victoria is the best agent. I recommend her to everyone I sell a house to. She’s very easy to work with and is professional."
We responded:
"Kim, thank you so much for this review! We strive to serve the best to our customers and future customers !!"
Profile photo of Marcia M

Marcia M

February 18, 2026

5  out of  5
rating by Marcia M
"I've been a State Farm customer since I started paying for my own insurance. When I moved to AL, it was a no brainer. 6 ish years later, and I couldn't be happier with State Farm, Alan Murphy, and his team. They are responsive, helpful, kind, and provide assistance whenever I need it. 100% recommend."
We responded:
"We truly appreciate your business and your kind words!! We look forward to serving you for many more years!! 💕"
Profile photo of Robert McKlemurry

Robert McKlemurry

February 11, 2026

5  out of  5
rating by Robert McKlemurry
"This Office has always performed an excellent job and provided great service if Cooperate allowed them to perform a service."
We responded:
"Thank you so much for your review Robert. Thank you for being such a great customer!! 😊"
Profile photo of Roger Griggs

Roger Griggs

February 11, 2026

5  out of  5
rating by Roger Griggs
"very professional very good speaker over the phone. Good experience"
We responded:
"We truly appreciate your review! We hope you have a great day!! "
Profile photo of Melanie Smith

Melanie Smith

February 9, 2026

5  out of  5
rating by Melanie Smith
"Amazing Agent and Staff!! They go above and beyond for their customers daily!!"
We responded:
"Thank you so much Melanie!!! We appreciate you guys so much!! 💕🤩"
Profile photo of Steve Shaver

Steve Shaver

February 6, 2026

5  out of  5
rating by Steve Shaver
"Great service and great prices."
We responded:
"Thank you so much for your support!! We appreciate you so much! "
Profile photo of Taylor Ely

Taylor Ely

October 8, 2025

5  out of  5
rating by Taylor Ely
"We love love Victoria Anderson she just saved us at least 300.00"
We responded:
"Thank you so much Taylor!!! We are so glad we could help you save money! "
Profile photo of Michael Chambers

Michael Chambers

July 10, 2025

5  out of  5
rating by Michael Chambers
"Alan Murphy’s State Farm office in Arab provides the very best customer service and support of any insurance company in the state."
We responded:
"Thank you so much!"
Profile photo of Amy Roberson

Amy Roberson

July 3, 2025

5  out of  5
rating by Amy Roberson
"I’ve been with Alan Murphy for 30 years and cannot say enough about the exceptional customer service his office provides! Rates are competitive and they always take care of me!"
We responded:
"We can no thank you enough for your kind review and your loyalty!! We try our best to take care of you and your family😊"
Profile photo of Zebulon Pike

Zebulon Pike

May 15, 2025

5  out of  5
rating by Zebulon Pike
"I've always gotten A#1 customer service from the staff. Victoria handles my account. She's #1."
We responded:
"Zeb, thank you so much for your kind review!! You know I will always take care of you! -Vic💕"
Profile photo of Shane Anderson

Shane Anderson

May 14, 2025

5  out of  5
rating by Shane Anderson
"Don’t normally post reviews but just wanted to rave about Victoria. She was so thorough and walked us through everything. She made it so quick and simple to swap insurances. Won’t recommend another office, they are the best!!!"
We responded:
"Thank you so much for your kind review!! We try to take care of you guys!! -Vic 💕"
Profile photo of Laura Golden

Laura Golden

May 14, 2025

5  out of  5
rating by Laura Golden
"Jennifer is the best agent to speak with!! Helped me get the best price! Answered every question I had! There the cheapest one around"
We responded:
"Thank you so much for your review!! "
Profile photo of Bruce Walker

Bruce Walker

May 6, 2025

5  out of  5
rating by Bruce Walker
"We have had State Farm for over 45 years, In that time we have had 4 different agents, this agency is the best we have ever dealt with. When I call or go see them they always take care of us."
We responded:
"Thank you so much Bruce for those kind words! We try our best to take care of our customers! 😊"
Profile photo of Rhonda Sellers

Rhonda Sellers

March 27, 2025

5  out of  5
rating by Rhonda Sellers
"Thank you so much Jennifer for speaking with me and patiently answering all my questions and concerns about my insurance policies! Appreciate it!"
We responded:
"Absolutely!! We hope you have a wonderful day!! "
Profile photo of Douglas George

Douglas George

November 23, 2024

5  out of  5
rating by Douglas George
"Awesome insurance and even better service! Keep it up State Farm team!"
We responded:
"That’s what we like to hear!!! 🥳"
Profile photo of CB Brown

CB Brown

October 25, 2024

5  out of  5
rating by CB Brown
"Jennifer is the best! Thanks for taking such good care of our families insurance needs! 💯🎯💪"
We responded:
"Thank you so much for your review!!! "
Profile photo of Jerri Whitehead

Jerri Whitehead

January 15, 2024

5  out of  5
rating by Jerri Whitehead
"Awesome people! Great ins company!! I love them n their service to me. God bless them"
We responded:
"We love being of service to you!! 💕"
Profile photo of Lisa Cook

Lisa Cook

June 30, 2023

5  out of  5
rating by Lisa Cook
"Friendly staff"
We responded:
"We appreciate you so much!!"
Profile photo of angenette lowery

angenette lowery

June 29, 2023

5  out of  5
rating by angenette lowery
"Great staff and service,always go above and beyond for their customers"
We responded:
"We absolutely appreciate you!! Thank you so much for the wonderful review 💕 we strive to go above and beyond for everyone of you! "
Profile photo of Jun Fan

Jun Fan

April 5, 2023

5  out of  5
rating by Jun Fan
"They have a great team of people who are very helpful. I've been with this agency for over a decade. Thank you all for your hard work."
We responded:
"We absolutely appreciate your review! We are very thankful for our customers!! "
Profile photo of Beach Bum

Beach Bum

March 8, 2023

5  out of  5
rating by Beach Bum
"Alan Murphy and his staff have been so helpful to our family during stressful times. They always are willing to help and talk with us about our Home and Auto needs and any issues. I urge you to reach out to them before you make a decision on purchasing Auto and Home Insurance."
We responded:
"Thank you for your review!! We love helping our customers!! 💕"