Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Chris Hickman

Chris Hickman

June 3, 2026

5  out of  5
rating by Chris Hickman
"We have used Alan for over 25 years for all our auto, home and life insurance needs. They have always been quick to respond to any questions and are helpful when updating our policies. When we have filed claims they were quick to review and pay for the damage."
Profile photo of Willie Ford

Willie Ford

June 3, 2026

5  out of  5
rating by Willie Ford
"Awesome Service. They really know how to make you feel like famjly."
Profile photo of Michael Mann

Michael Mann

May 21, 2026

5  out of  5
rating by Michael Mann
"Great to work with!"
Profile photo of Andrew Rickabaugh

Andrew Rickabaugh

May 18, 2026

5  out of  5
rating by Andrew Rickabaugh
"Victoria has been great to work with along with the rest of the Alan Murphy team when dealing with a property insurance claim. Responsive, thorough, and they truly prioritize their clients."
Profile photo of Haley Wilson

Haley Wilson

May 15, 2026

5  out of  5
rating by Haley Wilson
"I had a friend suggest this office and they are so great!! Very helpful, extremely friendly and very personable. I have a 17 year old driver and was looking for better insurance and a better premium and they exceeded what I was looking for! Jennifer is absolutely amazing!"
Profile photo of Joseph McAbee

Joseph McAbee

May 14, 2026

5  out of  5
rating by Joseph McAbee
"Jennifer Schomburg was really helpful in getting me situated and finding the right plan that best suits me."
Profile photo of Jessica Billings Campbell

Jessica Billings Campbell

May 12, 2026

5  out of  5
rating by Jessica Billings Campbell
"I love this office. Everyone is very friendly and knowledgeable. I always get quick replies and never feel left in the dark."
Profile photo of Jeff Browne

Jeff Browne

May 8, 2026

5  out of  5
rating by Jeff Browne
"Exceptional service and great staff. Never any problems. State Farm customer since 1981"
Profile photo of Paige Coker

Paige Coker

April 30, 2026

5  out of  5
rating by Paige Coker
"These people are great. My car was stolen one time and it had to be impounded in another County because it had to be towed. Please lost it and it was there for 10 days. When I found it the bill was over $1,000 and I did not have full coverage insurance and Mr Murphy went ahead and paid that for me and he didn't have to. And I'm forever grateful. I will never change Insurance companies. Again these people are great."
Profile photo of Kaylee

Kaylee

April 30, 2026

5  out of  5
rating by Kaylee
"Was very helpful when I needed insurance right when I needed, they got me in &’ helped me get the cheapest &’ best insurance I needed. I highly recommend them"
We responded:
"We truly appreciate your review!! We are so glad we could help you out!! 💕"
Profile photo of CB Brown

CB Brown

April 22, 2026

5  out of  5
rating by CB Brown
"Jennifer is the best! Thanks for taking such good care of our families insurance needs! We appreciate you!"
We responded:
"Thank you so much for your review!!! "
Profile photo of Angela Spates

Angela Spates

April 12, 2026

5  out of  5
rating by Angela Spates
"Great people always there to help. Angela Spates"
We responded:
"Thank you so much for your review! We strive to help our customers! "
Profile photo of jas hoop

jas hoop

April 7, 2026

5  out of  5
rating by jas hoop
"Great office staff and agent. They treat you like family and they definitely will have your back if you need them to."
We responded:
"Thank you for your review!! We strive to do the best we can for our customers! 🤩"
Profile photo of Aaron Bruno

Aaron Bruno

April 7, 2026

5  out of  5
rating by Aaron Bruno
"Always a great option for insurance."
We responded:
"Thank you so much!!! "
Profile photo of Stacey Novak

Stacey Novak

April 7, 2026

5  out of  5
rating by Stacey Novak
"Switch from another State Farm Agent to the office of Alan Murphy and I'm so glad I did. The staff is absolutely amazing. Very Knowledgeable, kind and understanding. Highly recommend them, even if you are slightly outside Arab"
We responded:
"We truly appreciate your kind review! We look forward to serving you!! "
Profile photo of Bailee Maze

Bailee Maze

April 1, 2026

5  out of  5
rating by Bailee Maze
"The team at State Farm is always super helpful. They are always willing to help with any matter that we need taken care of. They know their product inside and out, and they have a way of making you feel at peace. We love this agency!!"
We responded:
"Thank you for your positive feedback! We're happy to hear you had a good experience! "
Profile photo of Asher Spencer

Asher Spencer

March 27, 2026

5  out of  5
rating by Asher Spencer
"Victoria was great! I got 3x the coverage as my previous insurer for less $$ per month. She even stayed late to ensure my policy was active for my drive home. Highly recommend"
We responded:
"We are SO grateful for your thoughtful feedback. Thanks for taking the time to share your experience! -Victoria"
Profile photo of Emily Willis

Emily Willis

March 9, 2026

5  out of  5
rating by Emily Willis
"Victoria Anderson is the best agent I have ever worked with. If you have any insurance needs I highly recommend her! She has helped me with so much and I’m so grateful for her!"
We responded:
"Thank you for your wonderful review! It means a lot to our team! -Victoria"
Profile photo of Erica Kelly

Erica Kelly

March 6, 2026

5  out of  5
rating by Erica Kelly
"Always easy to work with and answers all my questions"
We responded:
"Thank you so much for the review, Erica!! We appreciate you! "
Profile photo of Daniel Bradford

Daniel Bradford

March 5, 2026

5  out of  5
rating by Daniel Bradford
"Jennifer Schomburg, was very pleasant to speak to on the phone. She was extremely professional and kind when I dealt with her over the phone. She responds quickly to emails and has a great attitude!"
We responded:
"Thank you so much for your review!!! It means the world to us! "
Profile photo of Jordan Carroll

Jordan Carroll

March 5, 2026

5  out of  5
rating by Jordan Carroll
"I have used Alan Murphy for over 20 years at this point, and they have always been extremely helpful and quick."
We responded:
"Jordan, thank you so much for your review!! We appreciate your business and loyalty!! "
Profile photo of Adreana Delgado

Adreana Delgado

March 3, 2026

5  out of  5
rating by Adreana Delgado
"Always helpfull!"
We responded:
"Thank you for your review! We appreciate you!"
Profile photo of Kim Crumbley

Kim Crumbley

February 24, 2026

5  out of  5
rating by Kim Crumbley
"Victoria is the best agent. I recommend her to everyone I sell a house to. She’s very easy to work with and is professional."
We responded:
"Kim, thank you so much for this review! We strive to serve the best to our customers and future customers !!"
Profile photo of Marcia M

Marcia M

February 18, 2026

5  out of  5
rating by Marcia M
"I've been a State Farm customer since I started paying for my own insurance. When I moved to AL, it was a no brainer. 6 ish years later, and I couldn't be happier with State Farm, Alan Murphy, and his team. They are responsive, helpful, kind, and provide assistance whenever I need it. 100% recommend."
We responded:
"We truly appreciate your business and your kind words!! We look forward to serving you for many more years!! 💕"
Profile photo of Robert McKlemurry

Robert McKlemurry

February 11, 2026

5  out of  5
rating by Robert McKlemurry
"This Office has always performed an excellent job and provided great service if Cooperate allowed them to perform a service."
We responded:
"Thank you so much for your review Robert. Thank you for being such a great customer!! 😊"